How Chatty AI Chatbot & Live Chat and Matrixify compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated November 6, 2026 · App Store dataAs of November 6, 2026, Chatty AI Chatbot & Live Chat is rated 4.9 stars from 1,897 reviews and Matrixify is rated 4.9 stars from 1,867 reviews on the Shopify App Store.
| Fact |
|
|
|---|---|---|
| Tagline | AI chat, livechat & helpdesk: AI omnichannel inbox for sales | Bulk import, export & update via Excel, CSV, MCP & AI tools. |
| Rating | ★ 4.9 | ★ 4.9 |
| Reviews | 1,897 | 1,867 |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Built for Shopify | Built for Shopify |
| Data as of | November 6, 2026 | November 6, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
| App Store search |
|
|
|---|---|---|
| Both apps rank · 2 searches | ||
| Matr | #5 | #1 |
| Matri | #7 | #1 |
| Only Chatty AI Chatbot & Live Chat ranks · 38 searches | ||
| AI Chat | #1 | not in top 10 |
| AI Chatbot | #1 | not in top 10 |
| Chat | #1 | not in top 10 |
| Chatbot | #1 | not in top 10 |
| Chatty | #1 | not in top 10 |
| Live Chat | #1 | not in top 10 |
| Livechat | #1 | not in top 10 |
| Chat Ia | #2 | not in top 10 |
| Chatwill | #2 | not in top 10 |
| Chaty | #2 | not in top 10 |
| Customer Support | #2 | not in top 10 |
| Helpdesk | #2 | not in top 10 |
| Inbox | #2 | not in top 10 |
| Tidio Live Chat | #2 | not in top 10 |
| Chat Whatsapp | #3 | not in top 10 |
| Chatbase | #3 | not in top 10 |
| Chatbot Ia | #3 | not in top 10 |
| Chatme | #3 | not in top 10 |
| Inbo | #3 | not in top 10 |
| Live | #3 | not in top 10 |
| AI | #4 | not in top 10 |
| Chatway | #4 | not in top 10 |
| Chatea | #5 | not in top 10 |
| Flo | #5 | not in top 10 |
| Help Center | #6 | not in top 10 |
| Luna Chat | #7 | not in top 10 |
| Mercado Livre | #7 | not in top 10 |
| Spam | #7 | not in top 10 |
| Whatnot | #7 | not in top 10 |
| AI Chat Bot | #8 | not in top 10 |
| Helpcenter | #8 | not in top 10 |
| Messenger | #8 | not in top 10 |
| Cartbot | #9 | not in top 10 |
| Chat Box | #9 | not in top 10 |
| Checkout Links | #9 | not in top 10 |
| Feedback | #9 | not in top 10 |
| Sticker | #9 | not in top 10 |
| Stickers | #9 | not in top 10 |
| Only Matrixify ranks · 70 searches | ||
| Data | not in top 10 | #1 |
| Excel | not in top 10 | #1 |
| Export | not in top 10 | #1 |
| Import | not in top 10 | #1 |
| Importer | not in top 10 | #1 |
| Matrix | not in top 10 | #1 |
| Matrixfy | not in top 10 | #1 |
| Matrixi | not in top 10 | #1 |
| Matrixifiy | not in top 10 | #1 |
| Matrixify | not in top 10 | #1 |
| Poky Product Importer | not in top 10 | #1 |
| CSV | not in top 10 | #2 |
| Data Export | not in top 10 | #2 |
| Data Exporter | not in top 10 | #2 |
| EDI | not in top 10 | #2 |
| Ez Exporter | not in top 10 | #2 |
| MCP | not in top 10 | #2 |
| Product Upload | not in top 10 | #2 |
| Report Toaster | not in top 10 | #2 |
| Robo Product Importer | not in top 10 | #2 |
| Trustoo Importer | not in top 10 | #2 |
| Wordpress | not in top 10 | #2 |
| Bulk | not in top 10 | #3 |
| Bulk Editor | not in top 10 | #3 |
| Export Your Store | not in top 10 | #3 |
| Import Product | not in top 10 | #3 |
| Import Products | not in top 10 | #3 |
| Jatai | not in top 10 | #3 |
| Meety | not in top 10 | #3 |
| Order Export Pro | not in top 10 | #3 |
| Report Pundit | not in top 10 | #3 |
| Sea | not in top 10 | #3 |
| AI Assistant | not in top 10 | #4 |
| Duplicate Store | not in top 10 | #4 |
| Export Product Images | not in top 10 | #4 |
| Inpost By Progus | not in top 10 | #4 |
| Kopa | not in top 10 | #4 |
| Store | not in top 10 | #4 |
| Woocommerce | not in top 10 | #4 |
| Better Reports | not in top 10 | #5 |
| Bulk Edit | not in top 10 | #5 |
| Inpost Paczkomaty Orlen Paczka | not in top 10 | #5 |
| Met | not in top 10 | #5 |
| Migrate | not in top 10 | #5 |
| Zopi: Agentic Amazon Importer | not in top 10 | #5 |
| Delete | not in top 10 | #6 |
| Google Sheet | not in top 10 | #6 |
| Google Sheets | not in top 10 | #6 |
| Inpost Paczkomaty | not in top 10 | #6 |
| Migration | not in top 10 | #6 |
| Titan | not in top 10 | #6 |
| Venti | not in top 10 | #6 |
| Aliexpress Review Importer | not in top 10 | #7 |
| Backup | not in top 10 | #7 |
| Paczkomaty Inpost | not in top 10 | #7 |
| Reportana | not in top 10 | #7 |
| Rez | not in top 10 | #7 |
| Sii | not in top 10 | #7 |
| Exim | not in top 10 | #8 |
| Jne | not in top 10 | #8 |
| Sample Data | not in top 10 | #8 |
| Store Importer | not in top 10 | #8 |
| Store Migration | not in top 10 | #8 |
| Suporte | not in top 10 | #8 |
| Tags | not in top 10 | #8 |
| Description | not in top 10 | #9 |
| Sheet | not in top 10 | #9 |
| Sheets | not in top 10 | #9 |
| Importar Produtos | not in top 10 | #10 |
| Ins | not in top 10 | #10 |
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 40 of the 3,976 searches we track and Matrixify for 72. They share 2 searches and Matrixify ranks higher on all of them.
Both are rated 4.9 stars. Chatty AI Chatbot & Live Chat has more reviews, 1,897 against 1,867.
Chatty AI Chatbot & Live Chat has more reviews, 1,897 against 1,867.
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 40 of the 3,976 searches we track and Matrixify for 72. They share 2 searches and Matrixify ranks higher on all of them.
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,976 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
Rankbase paired these two apps on October 30, 2026, when both ranked in the top 3 for "matr". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, bulk catalog work, and AI search visibility. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.