The 10 Best Chat Whatsapp Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for chat whatsapp, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated August 26, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

HeiChat AI Chatbot & Live Chat

★ 4.7 (69 reviews) · Free to install

ChatGPT powered AI Chat, WhatsApp & Livechat - Sales & Support
Built for Shopify
2

Commslayer: AI Helpdesk & Chat

★ 4.9 (199 reviews) · Free plan available

Helpdesk & chat by the ex-Lifetimely founders
3

bitChat: AI Live Chat & Sales

★ 5.0 (12 reviews) · Free plan available

AI that answers & sells on live chat, WhatsApp & Instagram
4

Chatway Live Chat & AI Chatbot

★ 4.9 (264 reviews) · Free plan available

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
5

QuickCEP: AI Support Agent

★ 4.9 (54 reviews) · Free plan available

Increase sales while providing excellent customer service.
6

WapTap: Quick Chat WhatsApp

· Free

Instant customer communication with you via WhatsApp
7

Whatchat Button chat Whatsapp

· Free plan available

Custom WhatsApp button with team support and working hours
8

Zipchat AI Chatbot & Live Chat

★ 5.0 (159 reviews) · Free plan available

AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Built for Shopify
9

BetterDocs FAQ Knowledge Base

★ 4.9 (46 reviews) · Free plan available

AI FAQ builder, knowledge base & help center with live chat
Built for Shopify
10

Updatrr WhatsApp AI Automation

★ 4.9 (25 reviews) · Free trial available

Recover abandoned carts & cut RTO with WhatsApp + Voice AI

Frequently asked questions

Which is the best Chat Whatsapp app for Shopify?

Based on the Shopify App Store's own organic ranking for "chat whatsapp", HeiChat AI Chatbot & Live Chat currently holds the #1 spot, with a 4.7 star rating across 69 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "chat whatsapp", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "chat whatsapp", you can verify the current ranking there yourself.

Which Chat Whatsapp apps are Built for Shopify?

3 of the top 10 chat whatsapp apps hold the Built for Shopify badge: HeiChat AI Chatbot & Live Chat, Zipchat AI Chatbot & Live Chat, BetterDocs FAQ Knowledge Base.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of August 26, 2026, the top-ranked chat whatsapp app on the Shopify App Store is HeiChat AI Chatbot & Live Chat, with a 4.7 star rating across 69 reviews. 3 of the top 10 carry the Built for Shopify badge, and the average rating is 4.9 stars across 828 reviews.

Related keyword rankings

All Chat rankings → · Browse all keywords →

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