The 10 Best Chatbot Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for chatbot, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated August 26, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

Chatty AI Chatbot & Live Chat

★ 4.9 (1,799 reviews) · Free plan available

AI Chat & sale: recommend products, answer FAQs, track orders
Built for Shopify
2

SmartBot: Leading AI Chatbot

★ 4.7 (434 reviews) · Free plan available

Unlimited AI Chat: Enhancing Sales and Improving Service
Built for Shopify
3

Tidio: AI Chatbot & Live Chat

★ 4.8 (1,255 reviews) · Free plan available

AI agent for sales and support. Live chat, email, social inbox
4

Moose AI Chatbot & Live Chat

★ 5.0 (454 reviews) · Free plan available

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Built for Shopify
5

CWILL:AI Chatbot &Live Chat

★ 4.8 (88 reviews) · Free

AI chat bot & live chat with helpdesk inbox and FAQ support
Built for Shopify
6

Zipchat AI Chatbot & Live Chat

★ 5.0 (159 reviews) · Free plan available

AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Built for Shopify
7

Chizy: AI Chatbot & Live Chat

★ 5.0 (122 reviews) · Free plan available

24/7 personalized AI Agent to boost conversions -UNLIMITED AI
Built for Shopify
8

Chatway Live Chat & AI Chatbot

★ 4.9 (264 reviews) · Free plan available

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
9

Flyweight AI Chatbot & AI Chat

★ 4.8 (108 reviews) · Free plan available

On-brand AI Agent with AI Search, Chat, Live Chat and ChatGPT
Built for Shopify
10

StoreFAQ: Product FAQ Chatbot

★ 4.9 (147 reviews) · Free plan available

AI FAQ Builder with Schema, Product FAQs, Live Chat & Chatbot
Built for Shopify

Frequently asked questions

Which is the best Chatbot app for Shopify?

Based on the Shopify App Store's own organic ranking for "chatbot", Chatty AI Chatbot & Live Chat currently holds the #1 spot, with a 4.9 star rating across 1,799 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "chatbot", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "chatbot", you can verify the current ranking there yourself.

Which Chatbot apps are Built for Shopify?

8 of the top 10 chatbot apps hold the Built for Shopify badge: Chatty AI Chatbot & Live Chat, SmartBot: Leading AI Chatbot, Moose AI Chatbot & Live Chat, CWILL:AI Chatbot &Live Chat, Zipchat AI Chatbot & Live Chat and more.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of August 26, 2026, the top-ranked chatbot app on the Shopify App Store is Chatty AI Chatbot & Live Chat, with a 4.9 star rating across 1,799 reviews. 8 of the top 10 carry the Built for Shopify badge, and the average rating is 4.9 stars across 4,830 reviews.

Related keyword rankings

All Chatbot rankings → · Browse all keywords →

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