The 10 Best Live Chat Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for live chat, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated July 12, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

Chatty AI Chatbot & Live Chat

★ 4.9 (1,798 reviews) · Free plan available

AI Chat & sale: recommend products, answer FAQs, track orders
Built for Shopify
2

Tidio ‑ Live Chat & AI Chatbot

★ 4.7 (1,284 reviews) · Free plan available

Help shoppers instantly with live chat and AI-powered support.
3

ChatWILL:AI Chatbot &Live Chat

★ 4.8 (81 reviews) · Free

Livechat by AI chat bot & inbox chat & FAQs & help desk
Built for Shopify
4

Chatway Live Chat & AI Chatbot

★ 4.9 (273 reviews) · Free plan available

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
5

Moose AI Chatbot & Live Chat

★ 5.0 (477 reviews) · Free plan available

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Built for Shopify
6

Zipchat AI Chatbot & Live Chat

★ 4.8 (180 reviews) · Free plan available

AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Built for Shopify
7

LiveChat: AI live chat by Text

★ 4.8 (47 reviews) · Free trial available

Get more sales with AI live chat, chatbot, and help desk.
8

Chizy: AI Chatbot & Live Chat

★ 5.0 (131 reviews) · Free plan available

24/7 Smart AI Agent to boost sales (unlimited AI chat)
Built for Shopify
9

Rep AI: AI Chat & Live Chat

★ 4.7 (113 reviews) · Free to install

Grow sales using a ChatGPT AI Chatbot with proactive AI Chat
10

VanChat AI Chatbot & Live Chat

★ 4.9 (121 reviews) · Free to install

AI Chatbot for Sales: AI chat, live chat & 24/7 live support.

Frequently asked questions

Which is the best Live Chat app for Shopify?

Based on the Shopify App Store's own organic ranking for "live chat", Chatty AI Chatbot & Live Chat currently holds the #1 spot, with a 4.9 star rating across 1,798 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "live chat", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "live chat", you can verify the current ranking there yourself.

Which Live Chat apps are Built for Shopify?

5 of the top 10 live chat apps hold the Built for Shopify badge: Chatty AI Chatbot & Live Chat, ChatWILL:AI Chatbot &Live Chat, Moose AI Chatbot & Live Chat, Zipchat AI Chatbot & Live Chat, Chizy: AI Chatbot & Live Chat.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of July 12, 2026, the top-ranked live chat app on the Shopify App Store is Chatty AI Chatbot & Live Chat, with a 4.9 star rating across 1,798 reviews. 5 of the top 10 carry the Built for Shopify badge, and the average rating is 4.9 stars across 4,505 reviews.

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