Chatty AI Chatbot & Live Chat vs Shopify Inbox
How Chatty AI Chatbot & Live Chat and Shopify Inbox compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated October 23, 2026 · App Store dataChatty AI Chatbot & Live Chat vs Shopify Inbox at a glance
As of October 23, 2026, Chatty AI Chatbot & Live Chat is rated 4.9 stars from 1,889 reviews and Shopify Inbox is rated 4.6 stars from 5,805 reviews on the Shopify App Store.
- Rating: Chatty AI Chatbot & Live Chat has the higher rating, 4.9 stars against 4.6.
- Reviews: Shopify Inbox has more reviews, 5,805 against 1,889.
- Pricing: Chatty AI Chatbot & Live Chat lists "Free plan available", Shopify Inbox "Free".
- Built for Shopify: Only Chatty AI Chatbot & Live Chat carries the Built for Shopify badge.
| Fact |
Chatty AI Chatbot & Live Chat
|
Shopify Inbox
|
|---|---|---|
| Tagline | AI chat, livechat & helpdesk: AI chatbot inbox for sales | An AI sales associate that knows your customers |
| Rating | ★ 4.9 | ★ 4.6 |
| Reviews | 1,889 | 5,805 |
| Pricing | Free plan available | Free |
| Built for Shopify | Built for Shopify | No badge |
| Data as of | October 23, 2026 | October 23, 2026 |
Built for ShopifyRatings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
Where each app ranks in App Store search
| App Store search |
Chatty AI Chatbot & Live Chat
|
Shopify Inbox
|
|---|---|---|
| Both apps rank · 7 searches | ||
| Chat | #1 | #2 |
| Inbo | #2 | #1 |
| Inbox | #2 | #1 |
| Live Chat | #1 | #7 |
| Push Notifications | #6 | #4 |
| Online Store Chat | #10 | #1 |
| Customer Support | #2 | #9 |
| Only Chatty AI Chatbot & Live Chat ranks · 42 searches | ||
| AI | #1 | not in top 10 |
| AI Chat | #1 | not in top 10 |
| AI Chatbot | #1 | not in top 10 |
| Chatbot | #1 | not in top 10 |
| Chatty | #1 | not in top 10 |
| Livechat | #1 | not in top 10 |
| Suporte | #1 | not in top 10 |
| Chatwill | #2 | not in top 10 |
| Chaty | #2 | not in top 10 |
| Flo | #2 | not in top 10 |
| Live | #2 | not in top 10 |
| Rastreio | #2 | not in top 10 |
| Tidio Live Chat | #2 | not in top 10 |
| Chat Whatsapp | #3 | not in top 10 |
| Chatbase | #3 | not in top 10 |
| Chatbot Ia | #3 | not in top 10 |
| Helpdesk | #3 | not in top 10 |
| Help Center | #4 | not in top 10 |
| Agent | #5 | not in top 10 |
| Chatea | #5 | not in top 10 |
| Chatme | #5 | not in top 10 |
| Feedback | #5 | not in top 10 |
| Unify | #5 | not in top 10 |
| Helpcenter | #6 | not in top 10 |
| Mercado Livre | #6 | not in top 10 |
| Messenger | #6 | not in top 10 |
| Spam | #6 | not in top 10 |
| Sticker | #6 | not in top 10 |
| Stickers | #6 | not in top 10 |
| Whatnot | #6 | not in top 10 |
| AI Chat Bot | #7 | not in top 10 |
| Chat Box | #7 | not in top 10 |
| Luna Chat | #7 | not in top 10 |
| Chatgbt | #8 | not in top 10 |
| Checkout Links | #8 | not in top 10 |
| Mess | #8 | not in top 10 |
| Messa | #8 | not in top 10 |
| Agentic | #9 | not in top 10 |
| Cartbot | #9 | not in top 10 |
| Kontaktformular | #9 | not in top 10 |
| Plugin Hive | #9 | not in top 10 |
| Ticketing | #10 | not in top 10 |
| Only Shopify Inbox ranks · 13 searches | ||
| Shopify In | not in top 10 | #1 |
| Shopify In Box | not in top 10 | #1 |
| Shopify Inb | not in top 10 | #1 |
| Shopify F | not in top 10 | #3 |
| Shopify Fo | not in top 10 | #3 |
| Dropify Pro | not in top 10 | #5 |
| Copify | not in top 10 | #6 |
| Gratuit | not in top 10 | #6 |
| Dropifi | not in top 10 | #7 |
| Dropify | not in top 10 | #8 |
| Shoplift | not in top 10 | #8 |
| Impulse | not in top 10 | #9 |
| Dropif | not in top 10 | #10 |
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 49 of the 3,809 searches we track and Shopify Inbox for 20. They share 7 searches: Shopify Inbox ranks higher on 4, Chatty AI Chatbot & Live Chat on 3.
Frequently asked questions
Is Chatty AI Chatbot & Live Chat or Shopify Inbox rated higher on the Shopify App Store?
Chatty AI Chatbot & Live Chat has the higher rating, 4.9 stars against 4.6. Shopify Inbox has more reviews, 5,805 against 1,889.
Which has more reviews, Chatty AI Chatbot & Live Chat or Shopify Inbox?
Shopify Inbox has more reviews, 5,805 against 1,889.
Which ranks higher in Shopify App Store search, Chatty AI Chatbot & Live Chat or Shopify Inbox?
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 49 of the 3,809 searches we track and Shopify Inbox for 20. They share 7 searches: Shopify Inbox ranks higher on 4, Chatty AI Chatbot & Live Chat on 3.
How is this comparison made?
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,809 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
More comparisons
Chatty AI Chatbot & Live Chat against other apps
Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "inbox". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Built by Craftshift
Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.
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