The 10 Best Chat Box Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for chat box, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated August 14, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

VanChat AI Chatbot & Live Chat

★ 4.9 (92 reviews) · Free to install

AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
2

Intercom Chat Box Embed

★ 3.0 (2 reviews) · Free trial available

Talk to your customers with just a few clicks
3

HeiChat: ChatGPT Sales Chatbot

★ 4.7 (70 reviews) · Free to install

Advanced AI, reply to customer inquiries within seconds.
Built for Shopify
4

ZB: Facebook & Messenger Chat

★ 5.0 (24 reviews) · Free plan available

Connect your customer support via WhatsApp & Messenger Chat.
5

BestChat: AI Chatbot+Live Chat

★ 4.8 (134 reviews) · Free plan available

Increase Sales & Support with Smart Live Chat and AI Chatbots.
6

Visitora ‑ AI Chatbox

· Free plan available

AI-Powered Customer support Chatbox
7

Chaty Chat Buttons & WhatsApp

★ 4.9 (290 reviews) · Free plan available

Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
8

Chatty AI Chatbot & Live Chat

★ 4.9 (1,794 reviews) · Free plan available

AI Chat & sale: recommend products, answer FAQs, track orders
Built for Shopify
9

LiveSupporti ‑ Live Chat

★ 4.2 (5 reviews) · Free plan available

Live Chat for your store
10

TnC: Terms and Conditions Box

★ 4.9 (512 reviews) · Free plan available

Add terms and conditions checkbox for age verification footer
Built for Shopify

Frequently asked questions

Which is the best Chat Box app for Shopify?

Based on the Shopify App Store's own organic ranking for "chat box", VanChat AI Chatbot & Live Chat currently holds the #1 spot, with a 4.9 star rating across 92 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "chat box", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "chat box", you can verify the current ranking there yourself.

Which Chat Box apps are Built for Shopify?

3 of the top 10 chat box apps hold the Built for Shopify badge: HeiChat: ChatGPT Sales Chatbot, Chatty AI Chatbot & Live Chat, TnC: Terms and Conditions Box.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of August 14, 2026, the top-ranked chat box app on the Shopify App Store is VanChat AI Chatbot & Live Chat, with a 4.9 star rating across 92 reviews. 3 of the top 10 carry the Built for Shopify badge, and the average rating is 4.6 stars across 2,923 reviews.

Related keyword rankings

All Chat rankings → · Browse all keywords →

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