The 10 Best Chat Box Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for chat box, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated July 12, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

Sidekick, your AI cofounder
2

VanChat AI Chatbot & Live Chat

★ 4.9 (121 reviews) · Free to install

AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
3

Chatway Live Chat & AI Chatbot

★ 4.9 (273 reviews) · Free plan available

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
4

Intercom Chat Box Embed

★ 3.0 (2 reviews) · Free trial available

Talk to your customers with just a few clicks
5

ZB: Facebook & Messenger Chat

★ 5.0 (25 reviews) · Free plan available

Connect your customer support via WhatsApp & Messenger Chat.
6

Visitora ‑ AI Chatbox

· Free plan available

AI-Powered Customer support Chatbox
7

BestChat: AI Chatbot+Live Chat

★ 4.7 (137 reviews) · Free plan available

Increase Sales & Support with Smart Live Chat and AI Chatbots.
8

LiveSupporti ‑ Live Chat

★ 4.2 (5 reviews) · Free plan available

Live Chat for your store
9

Chaty Chat Buttons & WhatsApp

★ 4.9 (277 reviews) · Free plan available
10

Chatty AI Chatbot & Live Chat

★ 4.9 (1,798 reviews) · Free plan available

AI Chat & sale: recommend products, answer FAQs, track orders
Built for Shopify

Frequently asked questions

Which is the best Chat Box app for Shopify?

Based on the Shopify App Store's own organic ranking for "chat box", Sidekick, your AI cofounder currently holds the #1 spot. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "chat box", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "chat box", you can verify the current ranking there yourself.

Which Chat Box apps are Built for Shopify?

1 of the top 10 chat box apps holds the Built for Shopify badge: Chatty AI Chatbot & Live Chat.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of July 12, 2026, the top-ranked chat box app on the Shopify App Store is Sidekick, your AI cofounder. 1 of the top 10 carries the Built for Shopify badge, and the average rating is 4.6 stars across 2,638 reviews.

Related keyword rankings

All Chat rankings → · Browse all keywords →

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