The Best Helpcenter Apps for Shopify
The top 6 apps merchants see when they search the Shopify App Store for helpcenter, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.
Updated July 12, 2026 · Organic results only-
1
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2
FAQ Page:Accordion+Help Center
Easy FAQ app with help centre and helpdesk
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3
Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
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4
Kamli: AI chatbot + Live Chat
AI chatbot trained on your store with live chat human handoff
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5
HelpMate ‑ FAQ & Help Center
Create FAQs for quicker assistance and reduce support time
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6
Common Ninja FAQ
FAQ Editor rich with features, layouts and design options
Frequently asked questions
Which is the best Helpcenter app for Shopify?
Based on the Shopify App Store's own organic ranking for "helpcenter", SB: Helpdesk, Live Chat & FAQs currently holds the #1 spot, with a 4.6 star rating across 314 reviews. The best choice for your store still depends on your requirements, so compare the top results above.
How is this ranking determined?
We record the organic results merchants actually see when searching the Shopify App Store for "helpcenter", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "helpcenter", you can verify the current ranking there yourself.
What does the Built for Shopify badge mean?
Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn
the badge, an app must meet Shopify's standards for safety, performance, ease of use,
and proven usefulness: it cannot slow down the admin, storefront, or checkout, must
integrate seamlessly into the Shopify admin, and must demonstrate quality through
installs, reviews, and ratings over time. When comparing similar apps, preferring
ones with the badge is a safe default.
Learn more about the Built for Shopify badge →
Built for ShopifyAs of July 12, 2026, the top-ranked helpcenter app on the Shopify App Store is SB: Helpdesk, Live Chat & FAQs, with a 4.6 star rating across 314 reviews. The average rating is 4.8 stars across 697 reviews.
Related keyword rankings
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
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