The 10 Best Help Center Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for help center, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated July 12, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

Trusted Help Center & FAQ

★ 5.0 (87 reviews) · Free plan available

Add customizable FAQ or product FAQs with AI JSON-LD schema!
Built for Shopify
2

FAQ Page:Accordion+Help Center

★ 4.8 (18 reviews) · Free

Easy FAQ app with help centre and helpdesk
3

Section Store: Theme Sections

★ 4.9 (2,665 reviews) · Free to install

700+ plug-n-play customisable sections. Bundles, Upsell & AI
Built for Shopify
4

RT: Instant FAQ, Help Center

★ 4.9 (29 reviews) · Free

Build a help center with unlimited FAQs to reduce support time
5

Chatty AI Chatbot & Live Chat

★ 4.9 (1,798 reviews) · Free plan available

AI Chat & sale: recommend products, answer FAQs, track orders
Built for Shopify
6

BetterDocs FAQ Knowledge Base

★ 4.9 (44 reviews) · Free plan available

AI FAQ builder, knowledge base & help center with live chat
Built for Shopify
7

Gorgias: AI, Helpdesk & Chat

★ 4.2 (661 reviews) · Free trial available

Instantly resolve support inquiries and grow your business.
8

StoreFAQ: Product FAQ Chatbot

★ 4.9 (140 reviews) · Free plan available

AI FAQ Builder with Schema, Product FAQs, Live Chat & Chatbot
Built for Shopify
9

Commslayer: AI Helpdesk & Chat

★ 4.9 (193 reviews) · Free plan available

Helpdesk & chat by the ex-Lifetimely founders
10

POWR: FAQ Page | Help Center

★ 4.7 (37 reviews) · Free plan available

Build an SEO-friendly FAQ and reduce support calls & emails

Frequently asked questions

Which is the best Help Center app for Shopify?

Based on the Shopify App Store's own organic ranking for "help center", Trusted Help Center & FAQ currently holds the #1 spot, with a 5.0 star rating across 87 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "help center", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "help center", you can verify the current ranking there yourself.

Which Help Center apps are Built for Shopify?

5 of the top 10 help center apps hold the Built for Shopify badge: Trusted Help Center & FAQ, Section Store: Theme Sections, Chatty AI Chatbot & Live Chat, BetterDocs FAQ Knowledge Base, StoreFAQ: Product FAQ Chatbot.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of July 12, 2026, the top-ranked help center app on the Shopify App Store is Trusted Help Center & FAQ, with a 5.0 star rating across 87 reviews. 5 of the top 10 carry the Built for Shopify badge, and the average rating is 4.8 stars across 5,672 reviews.

Related keyword rankings

All Help rankings → · Browse all keywords →

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