How Chatty AI Chatbot & Live Chat and IG Instagram & Facebook Shop compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated November 6, 2026 · App Store dataAs of November 6, 2026, Chatty AI Chatbot & Live Chat is rated 4.9 stars from 1,897 reviews and IG Instagram & Facebook Shop is rated 4.9 stars from 414 reviews on the Shopify App Store.
| Fact |
|
|
|---|---|---|
| Tagline | AI chat, livechat & helpdesk: AI omnichannel inbox for sales | Meta Shopping & Social Media AI Shop & AI Chat & Chatbot. |
| Rating | ★ 4.9 | ★ 4.9 |
| Reviews | 1,897 | 414 |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Built for Shopify | Built for Shopify |
| Data as of | November 6, 2026 | November 6, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
| App Store search |
|
|
|---|---|---|
| Both apps rank · 6 searches | ||
| Chat Ia | #2 | #3 |
| Chatea | #5 | #1 |
| Chaty | #2 | #5 |
| Chatbot Ia | #3 | #4 |
| Messenger | #8 | #2 |
| AI Chat | #1 | #10 |
| Only Chatty AI Chatbot & Live Chat ranks · 34 searches | ||
| AI Chatbot | #1 | not in top 10 |
| Chat | #1 | not in top 10 |
| Chatbot | #1 | not in top 10 |
| Chatty | #1 | not in top 10 |
| Live Chat | #1 | not in top 10 |
| Livechat | #1 | not in top 10 |
| Chatwill | #2 | not in top 10 |
| Customer Support | #2 | not in top 10 |
| Helpdesk | #2 | not in top 10 |
| Inbox | #2 | not in top 10 |
| Tidio Live Chat | #2 | not in top 10 |
| Chat Whatsapp | #3 | not in top 10 |
| Chatbase | #3 | not in top 10 |
| Chatme | #3 | not in top 10 |
| Inbo | #3 | not in top 10 |
| Live | #3 | not in top 10 |
| AI | #4 | not in top 10 |
| Chatway | #4 | not in top 10 |
| Flo | #5 | not in top 10 |
| Matr | #5 | not in top 10 |
| Help Center | #6 | not in top 10 |
| Luna Chat | #7 | not in top 10 |
| Matri | #7 | not in top 10 |
| Mercado Livre | #7 | not in top 10 |
| Spam | #7 | not in top 10 |
| Whatnot | #7 | not in top 10 |
| AI Chat Bot | #8 | not in top 10 |
| Helpcenter | #8 | not in top 10 |
| Cartbot | #9 | not in top 10 |
| Chat Box | #9 | not in top 10 |
| Checkout Links | #9 | not in top 10 |
| Feedback | #9 | not in top 10 |
| Sticker | #9 | not in top 10 |
| Stickers | #9 | not in top 10 |
| Only IG Instagram & Facebook Shop ranks · 50 searches | ||
| Reseaux Sociaux | not in top 10 | #1 |
| Instagram Shopping | not in top 10 | #2 |
| Facebook & Instagram By Meta | not in top 10 | #3 |
| Facebook & Instagram Sales Channel | not in top 10 | #3 |
| Facebook And Instagra | not in top 10 | #3 |
| Facebook And Instagram By Meta | not in top 10 | #3 |
| Facebook And Instagram Sales Channel | not in top 10 | #3 |
| Facebook E Instagram | not in top 10 | #3 |
| Facebook E Instagram By Meta | not in top 10 | #3 |
| Facebook E Instagram De Meta | not in top 10 | #3 |
| Facebook Et Instagram | not in top 10 | #3 |
| Facebook Et Instagram By Meta | not in top 10 | #3 |
| Facebook Instagram Shopping | not in top 10 | #3 |
| Facebook Und Instagram | not in top 10 | #3 |
| Facebook Ve Instagram | not in top 10 | #3 |
| Facebook Y Instagram | not in top 10 | #3 |
| Instagram And Facebook | not in top 10 | #3 |
| Instagram Shop | not in top 10 | #3 |
| Instagram Y Facebook | not in top 10 | #3 |
| Meta | not in top 10 | #3 |
| Meta Facebook & Instagram | not in top 10 | #3 |
| Redes Sociales | not in top 10 | #3 |
| Shop101 | not in top 10 | #3 |
| Whop | not in top 10 | #3 |
| Dsers Shopee | not in top 10 | #4 |
| Facbook | not in top 10 | #4 |
| Faceboo | not in top 10 | #4 |
| Faceboock | not in top 10 | #4 |
| not in top 10 | #4 | |
| Facebook And | not in top 10 | #4 |
| Facebook Canal | not in top 10 | #4 |
| Facebook Marketplace | not in top 10 | #4 |
| Facebook Messenger | not in top 10 | #4 |
| Instagramm | not in top 10 | #5 |
| Redo | not in top 10 | #5 |
| Shoope | not in top 10 | #5 |
| Sns | not in top 10 | #5 |
| Facebook And Instagram | not in top 10 | #6 |
| Shopy | not in top 10 | #6 |
| Facebook Channel | not in top 10 | #7 |
| not in top 10 | #7 | |
| Myshop | not in top 10 | #7 |
| Shop2shop | not in top 10 | #7 |
| Social Media | not in top 10 | #7 |
| Tik Tok Shop | not in top 10 | #7 |
| Flexify: Facebook Product Feed | not in top 10 | #8 |
| Mess | not in top 10 | #8 |
| Messa | not in top 10 | #8 |
| Omega Facebook | not in top 10 | #8 |
| Bosta | not in top 10 | #10 |
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 40 of the 3,976 searches we track and IG Instagram & Facebook Shop for 56. They share 6 searches: Chatty AI Chatbot & Live Chat ranks higher on 4, IG Instagram & Facebook Shop on 2.
Both are rated 4.9 stars. Chatty AI Chatbot & Live Chat has more reviews, 1,897 against 414.
Chatty AI Chatbot & Live Chat has more reviews, 1,897 against 414.
In the App Store's organic search results, Chatty AI Chatbot & Live Chat ranks in the top 10 for 40 of the 3,976 searches we track and IG Instagram & Facebook Shop for 56. They share 6 searches: Chatty AI Chatbot & Live Chat ranks higher on 4, IG Instagram & Facebook Shop on 2.
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,976 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
Rankbase paired these two apps on October 30, 2026, when both ranked in the top 3 for "chatea". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, bulk catalog work, and AI search visibility. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.