Shopify Inbox vs Moose AI Chatbot & Live Chat

Shopify Inbox logo Shopify Inbox vs Moose AI Chatbot & Live Chat logo Moose AI Chatbot & Live Chat

How Shopify Inbox and Moose AI Chatbot & Live Chat compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.

Updated September 8, 2026 · App Store data

Maintained by Rankbase, built by a Shopify app developer

Shopify Inbox vs Moose AI Chatbot & Live Chat at a glance

As of September 8, 2026, Shopify Inbox is rated 4.6 stars from 5,797 reviews and Moose AI Chatbot & Live Chat is rated 5.0 stars from 481 reviews on the Shopify App Store.

  • Rating: Moose AI Chatbot & Live Chat has the higher rating, 5.0 stars against 4.6.
  • Reviews: Shopify Inbox has more reviews, 5,797 against 481.
  • Pricing: Shopify Inbox lists "Free", Moose AI Chatbot & Live Chat "Free plan available".
  • Built for Shopify: Only Moose AI Chatbot & Live Chat carries the Built for Shopify badge.
Shopify Inbox and Moose AI Chatbot & Live Chat on the Shopify App Store, as of September 8, 2026: rating, review count, pricing label, the Built for Shopify badge, and the date each app's data was last read from the store.
Fact Shopify Inbox Moose AI Chatbot & Live Chat
Tagline An AI sales associate that knows your customers Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating ★ 4.6 ★ 5.0
Reviews 5,797 481
Pricing Free Free plan available
Built for Shopify No badge Built for Shopify
Data as of September 8, 2026 September 8, 2026

Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.

Where each app ranks in App Store search

Every Shopify App Store search Rankbase tracks where Shopify Inbox or Moose AI Chatbot & Live Chat is in the top 10 today, with the position merchants see. Organic results only, across 3,620 tracked searches; sponsored placements never count.
App Store search Shopify Inbox Moose AI Chatbot & Live Chat
Both apps rank · 3 searches
Inbox #1 #4
Chat #2 #3
Live Chat #8 #2
Only Shopify Inbox ranks · 18 searches
Inbo #1 not in top 10
Online Store Chat #1 not in top 10
Shopify In #1 not in top 10
Shopify In Box #1 not in top 10
Shopify Inb #1 not in top 10
Kostenlos #2 not in top 10
Shopify Fo #2 not in top 10
Shopify F #3 not in top 10
Dropify Pro #4 not in top 10
Copify #5 not in top 10
Amazon By #7 not in top 10
Push Notifications #7 not in top 10
Shoplift #7 not in top 10
Customer Support #8 not in top 10
Dropifi #8 not in top 10
Impulse #8 not in top 10
Dropif #9 not in top 10
Dropify #9 not in top 10
Only Moose AI Chatbot & Live Chat ranks · 22 searches
AI Chat not in top 10 #2
AI Chatbot not in top 10 #2
Chat Ia not in top 10 #2
Moose not in top 10 #2
Suporte not in top 10 #2
Chatbot not in top 10 #3
FAQS not in top 10 #3
Live not in top 10 #3
Livechat not in top 10 #3
Tidio Live Chat not in top 10 #3
Uppromote not in top 10 #4
Chaty not in top 10 #5
Chatbase not in top 10 #6
FAQ not in top 10 #6
Route not in top 10 #6
FAQ Page not in top 10 #7
Mercado Livre not in top 10 #8
Whatnot not in top 10 #8
Bon Loyalty not in top 10 #9
Chatme not in top 10 #9
Stickers not in top 10 #9
Sticker not in top 10 #10

In the App Store's organic search results, Shopify Inbox ranks in the top 10 for 21 of the 3,620 searches we track and Moose AI Chatbot & Live Chat for 25. They share 3 searches: Shopify Inbox ranks higher on 2, Moose AI Chatbot & Live Chat on 1.

Frequently asked questions

Is Shopify Inbox or Moose AI Chatbot & Live Chat rated higher on the Shopify App Store?

Moose AI Chatbot & Live Chat has the higher rating, 5.0 stars against 4.6. Shopify Inbox has more reviews, 5,797 against 481.

Which has more reviews, Shopify Inbox or Moose AI Chatbot & Live Chat?

Shopify Inbox has more reviews, 5,797 against 481.

Which ranks higher in Shopify App Store search, Shopify Inbox or Moose AI Chatbot & Live Chat?

In the App Store's organic search results, Shopify Inbox ranks in the top 10 for 21 of the 3,620 searches we track and Moose AI Chatbot & Live Chat for 25. They share 3 searches: Shopify Inbox ranks higher on 2, Moose AI Chatbot & Live Chat on 1.

How is this comparison made?

Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.

More comparisons

Shopify Inbox against other apps

Moose AI Chatbot & Live Chat against other apps

Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "chat". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.

All app comparisons →   ·   Browse keyword rankings →

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Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

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