Tidio vs VanChat AI Chatbot & Live Chat
How Tidio and VanChat AI Chatbot & Live Chat compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated September 8, 2026 · App Store dataTidio vs VanChat AI Chatbot & Live Chat at a glance
As of September 8, 2026, Tidio is rated 4.8 stars from 1,338 reviews and VanChat AI Chatbot & Live Chat is rated 4.9 stars from 116 reviews on the Shopify App Store.
- Rating: VanChat AI Chatbot & Live Chat has the higher rating, 4.9 stars against 4.8.
- Reviews: Tidio has more reviews, 1,338 against 116.
- Pricing: Tidio lists "Free plan available", VanChat AI Chatbot & Live Chat "Free to install".
| Fact |
Tidio
|
VanChat AI Chatbot & Live Chat
|
|---|---|---|
| Tagline | AI agent for sales and support. Live chat, email, social inbox | AI Chatbot for Sales: AI chat, live chat & 24/7 live support. |
| Rating | ★ 4.8 | ★ 4.9 |
| Reviews | 1,338 | 116 |
| Pricing | Free plan available | Free to install |
| Built for Shopify | No badge | No badge |
| Data as of | September 8, 2026 | September 8, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
Where each app ranks in App Store search
| App Store search |
Tidio
|
VanChat AI Chatbot & Live Chat
|
|---|---|---|
| Both apps rank · 1 search | ||
| Tidio | #1 | #3 |
| Only Tidio ranks · 11 searches | ||
| Tidio Live Chat | #1 | not in top 10 |
| Inbox | #3 | not in top 10 |
| Live Chat | #3 | not in top 10 |
| Chatbot | #4 | not in top 10 |
| AI Chatbot | #5 | not in top 10 |
| Chat | #5 | not in top 10 |
| Helpdesk | #7 | not in top 10 |
| Inbo | #7 | not in top 10 |
| Chat Ia | #8 | not in top 10 |
| Live | #8 | not in top 10 |
| Support | #10 | not in top 10 |
| Only VanChat AI Chatbot & Live Chat ranks · 8 searches | ||
| Chat Box | not in top 10 | #1 |
| Manychat | not in top 10 | #1 |
| Rep AI | not in top 10 | #2 |
| Zipchat | not in top 10 | #2 |
| Chatbot Ia | not in top 10 | #3 |
| Chatty | not in top 10 | #4 |
| AI Chat Bot | not in top 10 | #6 |
| Moose | not in top 10 | #7 |
In the App Store's organic search results, Tidio ranks in the top 10 for 12 of the 3,620 searches we track and VanChat AI Chatbot & Live Chat for 9. They share one search, "tidio", where Tidio ranks #1 and VanChat AI Chatbot & Live Chat #3.
Frequently asked questions
Is Tidio or VanChat AI Chatbot & Live Chat rated higher on the Shopify App Store?
VanChat AI Chatbot & Live Chat has the higher rating, 4.9 stars against 4.8. Tidio has more reviews, 1,338 against 116.
Which has more reviews, Tidio or VanChat AI Chatbot & Live Chat?
Tidio has more reviews, 1,338 against 116.
Which ranks higher in Shopify App Store search, Tidio or VanChat AI Chatbot & Live Chat?
In the App Store's organic search results, Tidio ranks in the top 10 for 12 of the 3,620 searches we track and VanChat AI Chatbot & Live Chat for 9. They share one search, "tidio", where Tidio ranks #1 and VanChat AI Chatbot & Live Chat #3.
How is this comparison made?
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
More comparisons
Tidio against other apps
VanChat AI Chatbot & Live Chat against other apps
Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "tidio". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Built by Craftshift
Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.
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