Moose AI Chatbot & Live Chat vs Tidio

How Moose AI Chatbot & Live Chat and Tidio compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.

Updated September 8, 2026 · App Store data

Moose AI Chatbot & Live Chat vs Tidio at a glance

As of September 8, 2026, Moose AI Chatbot & Live Chat is rated 5.0 stars from 481 reviews and Tidio is rated 4.8 stars from 1,338 reviews on the Shopify App Store.

  • Rating: Moose AI Chatbot & Live Chat has the higher rating, 5.0 stars against 4.8.
  • Reviews: Tidio has more reviews, 1,338 against 481.
  • Pricing: Both list "Free plan available".
  • Built for Shopify: Only Moose AI Chatbot & Live Chat carries the Built for Shopify badge.
Moose AI Chatbot & Live Chat and Tidio on the Shopify App Store, as of September 8, 2026: rating, review count, pricing label, the Built for Shopify badge, and the date each app's data was last read from the store.
Fact Moose AI Chatbot & Live Chat Tidio
Tagline Support customer with UNLIMITED AI chat, livechat, inbox & FAQ AI agent for sales and support. Live chat, email, social inbox
Rating 5.0 4.8
Reviews 481 1,338
Pricing Free plan available Free plan available
Built for Shopify Built for Shopify No badge
Data as of September 8, 2026 September 8, 2026

Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.

Where each app ranks in App Store search

Every Shopify App Store search Rankbase tracks where Moose AI Chatbot & Live Chat or Tidio is in the top 10 today, with the position merchants see. Organic results only, across 3,620 tracked searches; sponsored placements never count.
App Store search Moose AI Chatbot & Live Chat Tidio
Both apps rank · 8 searches
Tidio Live Chat #3 #1
Live Chat #2 #3
AI Chatbot #2 #5
Chatbot #3 #4
Inbox #4 #3
Chat #3 #5
Chat Ia #2 #8
Live #3 #8
Only Moose AI Chatbot & Live Chat ranks · 17 searches
AI Chat #2 not in top 10
Moose #2 not in top 10
Suporte #2 not in top 10
FAQS #3 not in top 10
Livechat #3 not in top 10
Uppromote #4 not in top 10
Chaty #5 not in top 10
Chatbase #6 not in top 10
FAQ #6 not in top 10
Route #6 not in top 10
FAQ Page #7 not in top 10
Mercado Livre #8 not in top 10
Whatnot #8 not in top 10
Bon Loyalty #9 not in top 10
Chatme #9 not in top 10
Stickers #9 not in top 10
Sticker #10 not in top 10
Only Tidio ranks · 4 searches
Tidio not in top 10 #1
Helpdesk not in top 10 #7
Inbo not in top 10 #7
Support not in top 10 #10

In the App Store's organic search results, Moose AI Chatbot & Live Chat ranks in the top 10 for 25 of the 3,620 searches we track and Tidio for 12. They share 8 searches: Moose AI Chatbot & Live Chat ranks higher on 6, Tidio on 2.

Frequently asked questions

Is Moose AI Chatbot & Live Chat or Tidio rated higher on the Shopify App Store?

Moose AI Chatbot & Live Chat has the higher rating, 5.0 stars against 4.8. Tidio has more reviews, 1,338 against 481.

Which has more reviews, Moose AI Chatbot & Live Chat or Tidio?

Tidio has more reviews, 1,338 against 481.

Which ranks higher in Shopify App Store search, Moose AI Chatbot & Live Chat or Tidio?

In the App Store's organic search results, Moose AI Chatbot & Live Chat ranks in the top 10 for 25 of the 3,620 searches we track and Tidio for 12. They share 8 searches: Moose AI Chatbot & Live Chat ranks higher on 6, Tidio on 2.

How is this comparison made?

Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.

More comparisons

Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "tidio live chat". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.

All app comparisons →   ·   Browse keyword rankings →

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Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

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