How Commslayer and Shopify Inbox compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated September 8, 2026 · App Store dataAs of September 8, 2026, Commslayer is rated 4.9 stars from 221 reviews and Shopify Inbox is rated 4.6 stars from 5,797 reviews on the Shopify App Store.
| Fact |
|
|
|---|---|---|
| Tagline | Helpdesk & chat by the ex-Lifetimely founders | An AI sales associate that knows your customers |
| Rating | ★ 4.9 | ★ 4.6 |
| Reviews | 221 | 5,797 |
| Pricing | Free plan available | Free |
| Built for Shopify | No badge | No badge |
| Data as of | September 8, 2026 | September 8, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
| App Store search |
|
|
|---|---|---|
| Both apps rank · 1 search | ||
| Inbo | #3 | #1 |
| Only Commslayer ranks · 15 searches | ||
| Helpdesk | #2 | not in top 10 |
| Lifetimely | #2 | not in top 10 |
| Skio | #2 | not in top 10 |
| Chat Whatsapp | #3 | not in top 10 |
| Hey | #4 | not in top 10 |
| Recharge | #4 | not in top 10 |
| Appstle | #5 | not in top 10 |
| Flo | #5 | not in top 10 |
| Chatme | #6 | not in top 10 |
| Loop | #6 | not in top 10 |
| Spam | #8 | not in top 10 |
| Help Center | #9 | not in top 10 |
| Kaching | #9 | not in top 10 |
| Luna Chat | #9 | not in top 10 |
| Chaty | #10 | not in top 10 |
| Only Shopify Inbox ranks · 20 searches | ||
| Inbox | not in top 10 | #1 |
| Online Store Chat | not in top 10 | #1 |
| Shopify In | not in top 10 | #1 |
| Shopify In Box | not in top 10 | #1 |
| Shopify Inb | not in top 10 | #1 |
| Chat | not in top 10 | #2 |
| Kostenlos | not in top 10 | #2 |
| Shopify Fo | not in top 10 | #2 |
| Shopify F | not in top 10 | #3 |
| Dropify Pro | not in top 10 | #4 |
| Copify | not in top 10 | #5 |
| Amazon By | not in top 10 | #7 |
| Push Notifications | not in top 10 | #7 |
| Shoplift | not in top 10 | #7 |
| Customer Support | not in top 10 | #8 |
| Dropifi | not in top 10 | #8 |
| Impulse | not in top 10 | #8 |
| Live Chat | not in top 10 | #8 |
| Dropif | not in top 10 | #9 |
| Dropify | not in top 10 | #9 |
In the App Store's organic search results, Commslayer ranks in the top 10 for 16 of the 3,620 searches we track and Shopify Inbox for 21. They share one search, "inbo", where Shopify Inbox ranks #1 and Commslayer #3.
Commslayer has the higher rating, 4.9 stars against 4.6. Shopify Inbox has more reviews, 5,797 against 221.
Shopify Inbox has more reviews, 5,797 against 221.
In the App Store's organic search results, Commslayer ranks in the top 10 for 16 of the 3,620 searches we track and Shopify Inbox for 21. They share one search, "inbo", where Shopify Inbox ranks #1 and Commslayer #3.
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "inbo". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.