Shopify Inbox vs Wa: WhatsApp Chat, WhatsApp AI
How Shopify Inbox and Wa: WhatsApp Chat, WhatsApp AI compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated October 23, 2026 · App Store dataShopify Inbox vs Wa: WhatsApp Chat, WhatsApp AI at a glance
As of October 23, 2026, Shopify Inbox is rated 4.6 stars from 5,805 reviews and Wa: WhatsApp Chat, WhatsApp AI is rated 4.9 stars from 96 reviews on the Shopify App Store.
- Rating: Wa: WhatsApp Chat, WhatsApp AI has the higher rating, 4.9 stars against 4.6.
- Reviews: Shopify Inbox has more reviews, 5,805 against 96.
- Pricing: Shopify Inbox lists "Free", Wa: WhatsApp Chat, WhatsApp AI "Free to install".
- Built for Shopify: Only Wa: WhatsApp Chat, WhatsApp AI carries the Built for Shopify badge.
| Fact |
Shopify Inbox
|
Wa: WhatsApp Chat, WhatsApp AI
|
|---|---|---|
| Tagline | An AI sales associate that knows your customers | Recover abandoned carts and chat with customers on WhatsApp. |
| Rating | ★ 4.6 | ★ 4.9 |
| Reviews | 5,805 | 96 |
| Pricing | Free | Free to install |
| Built for Shopify | No badge | Built for Shopify |
| Data as of | October 23, 2026 | October 23, 2026 |
Built for ShopifyRatings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
Where each app ranks in App Store search
| App Store search |
Shopify Inbox
|
Wa: WhatsApp Chat, WhatsApp AI
|
|---|---|---|
| Both apps rank · 2 searches | ||
| Chat | #2 | #3 |
| Push Notifications | #4 | #8 |
| Only Shopify Inbox ranks · 18 searches | ||
| Inbo | #1 | not in top 10 |
| Inbox | #1 | not in top 10 |
| Online Store Chat | #1 | not in top 10 |
| Shopify In | #1 | not in top 10 |
| Shopify In Box | #1 | not in top 10 |
| Shopify Inb | #1 | not in top 10 |
| Shopify F | #3 | not in top 10 |
| Shopify Fo | #3 | not in top 10 |
| Dropify Pro | #5 | not in top 10 |
| Copify | #6 | not in top 10 |
| Gratuit | #6 | not in top 10 |
| Dropifi | #7 | not in top 10 |
| Live Chat | #7 | not in top 10 |
| Dropify | #8 | not in top 10 |
| Shoplift | #8 | not in top 10 |
| Customer Support | #9 | not in top 10 |
| Impulse | #9 | not in top 10 |
| Dropif | #10 | not in top 10 |
| Only Wa: WhatsApp Chat, WhatsApp AI ranks · 57 searches | ||
| Chat Whatsapp | not in top 10 | #1 |
| Pushdaddy Whatsapp Chat | not in top 10 | #1 |
| Whatsapp Order Confirmation | not in top 10 | #1 |
| Carrito Abandonado | not in top 10 | #2 |
| Crisp | not in top 10 | #2 |
| Panier Abandonne | not in top 10 | #2 |
| Pushdaddy Whatsapp | not in top 10 | #2 |
| Seedgrow Whatsapp Chat | not in top 10 | #2 |
| Spark Whatsapp | not in top 10 | #2 |
| Whatsapp Chat | not in top 10 | #2 |
| Whatsapp Lemon | not in top 10 | #2 |
| Whatsapp Spark | not in top 10 | #2 |
| Whatsapp Superlemon | not in top 10 | #2 |
| Zendesk | not in top 10 | #2 |
| Abandoned | not in top 10 | #3 |
| Abandoned Cart | not in top 10 | #3 |
| Botao Whatsapp | not in top 10 | #3 |
| Boton De Whatsapp | not in top 10 | #3 |
| Boton Whatsapp | not in top 10 | #3 |
| Ck Whatsapp | not in top 10 | #3 |
| Dondy Whatsapp | not in top 10 | #3 |
| Gorgias | not in top 10 | #3 |
| Myshop Whatsapp | not in top 10 | #3 |
| Whatsapp Chat + Abandoned Cart | not in top 10 | #3 |
| Whatsapp Recuperar Carrinho | not in top 10 | #3 |
| Carritos Abandonados | not in top 10 | #4 |
| Wa Chat Button | not in top 10 | #4 |
| not in top 10 | #4 | |
| Whatsapp Boton | not in top 10 | #4 |
| Whatsapp Chat Connect | not in top 10 | #4 |
| Whatsapp Order | not in top 10 | #4 |
| Whatssapp Spark | not in top 10 | #4 |
| Creatify | not in top 10 | #5 |
| Flo | not in top 10 | #5 |
| Watsapp | not in top 10 | #5 |
| Whatssap Chat | not in top 10 | #5 |
| Whatssapp Chat | not in top 10 | #5 |
| Chaty | not in top 10 | #6 |
| Dondy | not in top 10 | #6 |
| Order Confirmation | not in top 10 | #6 |
| Rt Whatsapp | not in top 10 | #6 |
| Spark Whatsapp Chat Button | not in top 10 | #6 |
| Whatsapp Automation | not in top 10 | #6 |
| Whatsapp Chat Button & More | not in top 10 | #6 |
| Whatssapp | not in top 10 | #6 |
| Avada Whatsapp | not in top 10 | #7 |
| Klaviyo | not in top 10 | #7 |
| Whatsapp API | not in top 10 | #7 |
| Carrinho | not in top 10 | #8 |
| Carrito | not in top 10 | #8 |
| Contra Entrega | not in top 10 | #8 |
| Devis | not in top 10 | #8 |
| Whatsapp Button | not in top 10 | #8 |
| Chatme | not in top 10 | #9 |
| Whatsapp Icon | not in top 10 | #9 |
| Warenkorb | not in top 10 | #10 |
| Whatsapp Marketing | not in top 10 | #10 |
In the App Store's organic search results, Shopify Inbox ranks in the top 10 for 20 of the 3,809 searches we track and Wa: WhatsApp Chat, WhatsApp AI for 59. They share 2 searches and Shopify Inbox ranks higher on all of them.
Frequently asked questions
Is Shopify Inbox or Wa: WhatsApp Chat, WhatsApp AI rated higher on the Shopify App Store?
Wa: WhatsApp Chat, WhatsApp AI has the higher rating, 4.9 stars against 4.6. Shopify Inbox has more reviews, 5,805 against 96.
Which has more reviews, Shopify Inbox or Wa: WhatsApp Chat, WhatsApp AI?
Shopify Inbox has more reviews, 5,805 against 96.
Which ranks higher in Shopify App Store search, Shopify Inbox or Wa: WhatsApp Chat, WhatsApp AI?
In the App Store's organic search results, Shopify Inbox ranks in the top 10 for 20 of the 3,809 searches we track and Wa: WhatsApp Chat, WhatsApp AI for 59. They share 2 searches and Shopify Inbox ranks higher on all of them.
How is this comparison made?
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,809 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
More comparisons
Shopify Inbox against other apps
Wa: WhatsApp Chat, WhatsApp AI against other apps
Rankbase paired these two apps on October 15, 2026, when both ranked in the top 3 for "chat". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Built by Craftshift
Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.
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