Richpanel vs Gorgias

How Richpanel and Gorgias compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.

Updated October 23, 2026 · App Store data

Maintained by Rankbase, built by a Shopify app developer

Richpanel vs Gorgias at a glance

As of October 23, 2026, Richpanel is rated 4.9 stars from 137 reviews and Gorgias is rated 4.3 stars from 706 reviews on the Shopify App Store.

Rating: Richpanel has the higher rating, 4.9 stars against 4.3.
Reviews: Gorgias has more reviews, 706 against 137.
Pricing: Both list "Free trial available".

Richpanel and Gorgias on the Shopify App Store, as of October 23, 2026: rating, review count, pricing label, the Built for Shopify badge, and the date each app's data was last read from the store.
Fact	Richpanel	Gorgias
Tagline	AI agents that resolve tickets end to end, with an AI manager	Save time with AI customer support and live chat.
Rating	★ 4.9	★ 4.3
Reviews	137	706
Pricing	Free trial available	Free trial available
Built for Shopify	No badge	No badge
Data as of	October 23, 2026	October 23, 2026

Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.

Where each app ranks in App Store search

Every Shopify App Store search Rankbase tracks where Richpanel or Gorgias is in the top 10 today, with the position merchants see. Organic results only, across 3,809 tracked searches; sponsored placements never count.
App Store search	Richpanel	Gorgias
Both apps rank · 2 searches
Customer Support	#1	#4
Support	#9	#10
Only Richpanel ranks · 4 searches
Richpanel	#1	not in top 10
Agent Ia	#4	not in top 10
Ticketing	#8	not in top 10
Tickets	#10	not in top 10
Only Gorgias ranks · 10 searches
Gorgias	not in top 10	#1
Helpdesk	not in top 10	#1
Inbo	not in top 10	#5
Gorras	not in top 10	#6
Help Center	not in top 10	#7
Customer Service	not in top 10	#8
Chat	not in top 10	#9
Edit Order	not in top 10	#9
Suporte	not in top 10	#9
Chatme	not in top 10	#10

In the App Store's organic search results, Richpanel ranks in the top 10 for 6 of the 3,809 searches we track and Gorgias for 12. They share 2 searches and Richpanel ranks higher on all of them.

Frequently asked questions

Is Richpanel or Gorgias rated higher on the Shopify App Store?

Richpanel has the higher rating, 4.9 stars against 4.3. Gorgias has more reviews, 706 against 137.

Which has more reviews, Richpanel or Gorgias?

Gorgias has more reviews, 706 against 137.

Which ranks higher in Shopify App Store search, Richpanel or Gorgias?

In the App Store's organic search results, Richpanel ranks in the top 10 for 6 of the 3,809 searches we track and Gorgias for 12. They share 2 searches and Richpanel ranks higher on all of them.

How is this comparison made?

Rankbase records the organic results merchants see when they search the Shopify App Store for 3,809 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.

More comparisons

Richpanel against other apps

Gorgias against other apps

Rankbase paired these two apps on October 16, 2026, when both ranked in the top 3 for "customer support". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.

All app comparisons → · Browse keyword rankings →

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Built by Craftshift

Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

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