The 10 Best Support Apps for Shopify
The top 10 apps merchants see when they search the Shopify App Store for support, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.
Updated August 26, 2026 · Organic results only-
1
SS: AI Chatbot & Live Chat
Free AI Chatbot & Live Chat for Sales, Support, FAQ & AI Agent
Built for Shopify -
2
Wizybot AI CRM & Chatbot
AI Chatbot, Live Chat & CRM for support and sales
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3
Login as Customer: Support
Log into any customer account to provide real-time support
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4
Trusted Help Center & FAQ
Add customizable FAQ or product FAQs with AI JSON-LD schema!
Built for Shopify -
5
Ringly ‑ AI Phone Support
AI handles order status, returns, and product questions.
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6
Cavalry AI Customer Support
Autonomous AI CX agent that resolves customer support tickets
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7
Rosie: AI Phone Support Agent
24/7 AI phone agent resolves customer calls. 1900+ customers.
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8
Gorgias: AI, Helpdesk & Chat
Instantly resolve support inquiries and grow your business.
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9
Tidio: AI Chatbot & Live Chat
AI agent for sales and support. Live chat, email, social inbox
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10
Yuma AI
24/7 AI-powered customer support automation
Built for ShopifyFrequently asked questions
Which is the best Support app for Shopify?
Based on the Shopify App Store's own organic ranking for "support", SS: AI Chatbot & Live Chat currently holds the #1 spot, with a 5.0 star rating across 15 reviews. The best choice for your store still depends on your requirements, so compare the top results above.
How is this ranking determined?
We record the organic results merchants actually see when searching the Shopify App Store for "support", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "support", you can verify the current ranking there yourself.
Which Support apps are Built for Shopify?
2 of the top 10 support apps hold the Built for Shopify badge: SS: AI Chatbot & Live Chat, Trusted Help Center & FAQ.
What does the Built for Shopify badge mean?
Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn
the badge, an app must meet Shopify's standards for safety, performance, ease of use,
and proven usefulness: it cannot slow down the admin, storefront, or checkout, must
integrate seamlessly into the Shopify admin, and must demonstrate quality through
installs, reviews, and ratings over time. When comparing similar apps, preferring
ones with the badge is a safe default.
Learn more about the Built for Shopify badge →
As of August 26, 2026, the top-ranked support app on the Shopify App Store is SS: AI Chatbot & Live Chat, with a 5.0 star rating across 15 reviews. 2 of the top 10 carry the Built for Shopify badge, and the average rating is 4.7 stars across 2,159 reviews.
Related keyword rankings
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →