The 10 Best Support Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for support, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated July 12, 2026 · Organic results only

Maintained by Rankbase, built by a Shopify app developer

1

Trusted Help Center & FAQ

★ 5.0 (87 reviews) · Free plan available

Add customizable FAQ or product FAQs with AI JSON-LD schema!
Built for Shopify
2

Wizybot CRM & AI Chatbot

★ 4.6 (168 reviews) · From $69.99/month

Streamline customer support and sales with AI automation
3

Login as Customer: Support

★ 4.2 (14 reviews) · Free plan available

Log into any customer account to provide real-time support
4

StartStorez AI Chatbot

★ 5.0 (12 reviews) · Free plan available

24/7 AI support that learns your store and boosts sales.
5

Yuma AI

★ 5.0 (9 reviews) · Free trial available

24/7 AI-powered customer support automation
6

Logiq AI: Voice & Chat Support

★ 5.0 (4 reviews) · Free to install

Turns support inquiries autonomously into paying customers.
7

Rosie: AI Phone Support Agent

★ 5.0 (3 reviews) · Free trial available

24/7 AI phone agent resolves customer calls. 1900+ customers.
8

Gorgias: AI, Helpdesk & Chat

★ 4.2 (661 reviews) · Free trial available

Instantly resolve support inquiries and grow your business.
9

Tidio ‑ Live Chat & AI Chatbot

★ 4.7 (1,284 reviews) · Free plan available

Help shoppers instantly with live chat and AI-powered support.
10

QuickCEP: AI Support Agent

★ 4.9 (58 reviews) · Free plan available

Increase sales while providing excellent customer service.

Frequently asked questions

Which is the best Support app for Shopify?

Based on the Shopify App Store's own organic ranking for "support", Trusted Help Center & FAQ currently holds the #1 spot, with a 5.0 star rating across 87 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "support", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "support", you can verify the current ranking there yourself.

Which Support apps are Built for Shopify?

1 of the top 10 support apps holds the Built for Shopify badge: Trusted Help Center & FAQ.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of July 12, 2026, the top-ranked support app on the Shopify App Store is Trusted Help Center & FAQ, with a 5.0 star rating across 87 reviews. 1 of the top 10 carries the Built for Shopify badge, and the average rating is 4.8 stars across 2,300 reviews.

Related keyword rankings

All Support rankings → · Browse all keywords →

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