BotSpace vs Gorgias
How BotSpace and Gorgias compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated September 8, 2026 · App Store dataBotSpace vs Gorgias at a glance
As of September 8, 2026, BotSpace is rated 4.7 stars from 79 reviews and Gorgias is rated 4.3 stars from 703 reviews on the Shopify App Store.
- Rating: BotSpace has the higher rating, 4.7 stars against 4.3.
- Reviews: Gorgias has more reviews, 703 against 79.
- Pricing: BotSpace lists "Free plan available", Gorgias "Free trial available".
| Fact |
BotSpace
|
Gorgias
|
|---|---|---|
| Tagline | AI chatbot to sell & support on Email, WhatsApp, IG & Voice | Instantly resolve support inquiries and grow your business. |
| Rating | ★ 4.7 | ★ 4.3 |
| Reviews | 79 | 703 |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | No badge | No badge |
| Data as of | September 8, 2026 | September 8, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
Where each app ranks in App Store search
| App Store search |
BotSpace
|
Gorgias
|
|---|---|---|
| Both apps rank · 2 searches | ||
| Helpdesk | #3 | #1 |
| Inbo | #9 | #5 |
| Only BotSpace ranks · 2 searches | ||
| Chatbot Ia | #7 | not in top 10 |
| AI Chat | #8 | not in top 10 |
| Only Gorgias ranks · 9 searches | ||
| Gorgias | not in top 10 | #1 |
| AI Shopping Assistant | not in top 10 | #5 |
| Instant | not in top 10 | #6 |
| Support | not in top 10 | #6 |
| Help Center | not in top 10 | #7 |
| Suporte | not in top 10 | #8 |
| Chatme | not in top 10 | #10 |
| Customer Service | not in top 10 | #10 |
| Recommended Products | not in top 10 | #10 |
In the App Store's organic search results, BotSpace ranks in the top 10 for 4 of the 3,620 searches we track and Gorgias for 11. They share 2 searches and Gorgias ranks higher on all of them.
Frequently asked questions
Is BotSpace or Gorgias rated higher on the Shopify App Store?
BotSpace has the higher rating, 4.7 stars against 4.3. Gorgias has more reviews, 703 against 79.
Which has more reviews, BotSpace or Gorgias?
Gorgias has more reviews, 703 against 79.
Which ranks higher in Shopify App Store search, BotSpace or Gorgias?
In the App Store's organic search results, BotSpace ranks in the top 10 for 4 of the 3,620 searches we track and Gorgias for 11. They share 2 searches and Gorgias ranks higher on all of them.
How is this comparison made?
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
More comparisons
BotSpace against other apps
Gorgias against other apps
Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "helpdesk". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Built by Craftshift
Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.
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