How Chatra and Chatway Live Chat & AI Chatbot compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated September 8, 2026 · App Store dataAs of September 8, 2026, Chatra is rated 4.5 stars from 304 reviews and Chatway Live Chat & AI Chatbot is rated 4.9 stars from 281 reviews on the Shopify App Store.
| Fact |
|
|
|---|---|---|
| Tagline | Chat with site visitors to boost engagement and drive sales. | Provide Live chat support, FAQ, WhatsApp inbox & chat buttons |
| Rating | ★ 4.5 | ★ 4.9 |
| Reviews | 304 | 281 |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | No badge | No badge |
| Data as of | September 8, 2026 | September 8, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
| App Store search |
|
|
|---|---|---|
| Both apps rank · 1 search | ||
| Chatbase | #3 | #2 |
| Only Chatra ranks · 1 search | ||
| Cart Saver | #7 | not in top 10 |
| Only Chatway Live Chat & AI Chatbot ranks · 17 searches | ||
| Chatwill | not in top 10 | #3 |
| Prediko | not in top 10 | #3 |
| Chat Whatsapp | not in top 10 | #4 |
| Chatbot Ia | not in top 10 | #5 |
| Live Chat | not in top 10 | #5 |
| Tidio Live Chat | not in top 10 | #5 |
| Inbo | not in top 10 | #6 |
| Customer Service | not in top 10 | #7 |
| Facebook And Instagram | not in top 10 | #7 |
| Inbox | not in top 10 | #7 |
| Live | not in top 10 | #7 |
| Chatbot | not in top 10 | #8 |
| Facebook Messenger | not in top 10 | #8 |
| Whatsapp Business | not in top 10 | #8 |
| AI Chatbot | not in top 10 | #9 |
| Chatea | not in top 10 | #9 |
| Messenger | not in top 10 | #9 |
In the App Store's organic search results, Chatra ranks in the top 10 for 2 of the 3,620 searches we track and Chatway Live Chat & AI Chatbot for 18. They share one search, "chatbase", where Chatway Live Chat & AI Chatbot ranks #2 and Chatra #3.
Chatway Live Chat & AI Chatbot has the higher rating, 4.9 stars against 4.5. Chatra has more reviews, 304 against 281.
Chatra has more reviews, 304 against 281.
In the App Store's organic search results, Chatra ranks in the top 10 for 2 of the 3,620 searches we track and Chatway Live Chat & AI Chatbot for 18. They share one search, "chatbase", where Chatway Live Chat & AI Chatbot ranks #2 and Chatra #3.
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,620 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "chatbase". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.