How Synctrack AI Order Tracking and Willdesk compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.
Updated November 6, 2026 · App Store dataAs of November 6, 2026, Synctrack AI Order Tracking is rated 4.8 stars from 94 reviews and Willdesk is rated 4.7 stars from 378 reviews on the Shopify App Store.
| Fact |
|
|
|---|---|---|
| Tagline | Branded order tracking with real-time updates and Sidekick AI | Empower support with AI helpdesk, help center, Email inbox |
| Rating | ★ 4.8 | ★ 4.7 |
| Reviews | 94 | 378 |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Built for Shopify | No badge |
| Data as of | November 6, 2026 | November 6, 2026 |
Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.
| App Store search |
|
|
|---|---|---|
| Both apps rank · 1 search | ||
| Trackingmore | #2 | #3 |
| Only Synctrack AI Order Tracking ranks · 12 searches | ||
| Synctrack | #2 | not in top 10 |
| Seguimiento De Pedido | #4 | not in top 10 |
| Suivi De Commande | #4 | not in top 10 |
| Order Track | #6 | not in top 10 |
| Track Order Tracking | #6 | not in top 10 |
| Tracking | #6 | not in top 10 |
| Order Tracking | #7 | not in top 10 |
| Track | #7 | not in top 10 |
| Order Tracker | #9 | not in top 10 |
| Parcel Panel Order Tracking | #9 | not in top 10 |
| Parcelwill Order Tracking | #9 | not in top 10 |
| Esty | #10 | not in top 10 |
| Only Willdesk ranks · 8 searches | ||
| Dropshipman | not in top 10 | #3 |
| Helpcenter | not in top 10 | #3 |
| Smsbump | not in top 10 | #3 |
| Crisp | not in top 10 | #5 |
| Intercom | not in top 10 | #5 |
| Tidio | not in top 10 | #5 |
| Ecomsend | not in top 10 | #8 |
| Richpanel | not in top 10 | #9 |
In the App Store's organic search results, Synctrack AI Order Tracking ranks in the top 10 for 13 of the 3,976 searches we track and Willdesk for 9. They share one search, "trackingmore", where Synctrack AI Order Tracking ranks #2 and Willdesk #3.
Synctrack AI Order Tracking has the higher rating, 4.8 stars against 4.7. Willdesk has more reviews, 378 against 94.
Willdesk has more reviews, 378 against 94.
In the App Store's organic search results, Synctrack AI Order Tracking ranks in the top 10 for 13 of the 3,976 searches we track and Willdesk for 9. They share one search, "trackingmore", where Synctrack AI Order Tracking ranks #2 and Willdesk #3.
Rankbase records the organic results merchants see when they search the Shopify App Store for 3,976 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.
Rankbase paired these two apps on November 5, 2026, when both ranked in the top 3 for "trackingmore". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, bulk catalog work, and AI search visibility. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.