Smartreply AI Customer Service vs Verifast AI Chatbot & Helpdesk

Smartreply AI Customer Service logo Smartreply AI Customer Service vs Verifast AI Chatbot & Helpdesk logo Verifast AI Chatbot & Helpdesk

How Smartreply AI Customer Service and Verifast AI Chatbot & Helpdesk compare on the Shopify App Store: rating, review count, pricing, the Built for Shopify badge, and where each one ranks in the store's organic search results. Every number is the App Store's own and is never edited.

Updated October 23, 2026 · App Store data

Maintained by Rankbase, built by a Shopify app developer

Smartreply AI Customer Service vs Verifast AI Chatbot & Helpdesk at a glance

As of October 23, 2026, Smartreply AI Customer Service is rated 4.7 stars from 9 reviews and Verifast AI Chatbot & Helpdesk is rated 4.9 stars from 143 reviews on the Shopify App Store.

  • Rating: Verifast AI Chatbot & Helpdesk has the higher rating, 4.9 stars against 4.7.
  • Reviews: Verifast AI Chatbot & Helpdesk has more reviews, 143 against 9.
  • Pricing: Smartreply AI Customer Service lists "Free trial available", Verifast AI Chatbot & Helpdesk "Free plan available".
Smartreply AI Customer Service and Verifast AI Chatbot & Helpdesk on the Shopify App Store, as of October 23, 2026: rating, review count, pricing label, the Built for Shopify badge, and the date each app's data was last read from the store.
Fact Smartreply AI Customer Service Verifast AI Chatbot & Helpdesk
Tagline Answer customers faster & drive growth for your brand with AI AI Chatbot (ChatGPT) for cart recovery, helpdesk & support
Rating ★ 4.7 ★ 4.9
Reviews 9 143
Pricing Free trial available Free plan available
Built for Shopify No badge No badge
Data as of October 23, 2026 October 23, 2026

Ratings, review counts, pricing labels and badges are read from each app's Shopify App Store search result card. Rankings are the store's organic results for the searches Rankbase tracks; sponsored results are excluded.

Where each app ranks in App Store search

Every Shopify App Store search Rankbase tracks where Smartreply AI Customer Service or Verifast AI Chatbot & Helpdesk is in the top 10 today, with the position merchants see. Organic results only, across 3,809 tracked searches; sponsored placements never count.
App Store search Smartreply AI Customer Service Verifast AI Chatbot & Helpdesk
Only Smartreply AI Customer Service ranks · 2 searches
Customer Service #3 not in top 10
Negate #7 not in top 10
Only Verifast AI Chatbot & Helpdesk ranks · 5 searches
Verifactu not in top 10 #5
Chatbot Ia not in top 10 #6
Chatbase not in top 10 #8
AI Chatbot not in top 10 #10
Whatnot not in top 10 #10

In the App Store's organic search results, Smartreply AI Customer Service ranks in the top 10 for 2 of the 3,809 searches we track and Verifast AI Chatbot & Helpdesk for 5. They do not currently share a top-10 result. They last ranked together for "customer service" on October 15, 2026.

Frequently asked questions

Is Smartreply AI Customer Service or Verifast AI Chatbot & Helpdesk rated higher on the Shopify App Store?

Verifast AI Chatbot & Helpdesk has the higher rating, 4.9 stars against 4.7. Verifast AI Chatbot & Helpdesk has more reviews, 143 against 9.

Which has more reviews, Smartreply AI Customer Service or Verifast AI Chatbot & Helpdesk?

Verifast AI Chatbot & Helpdesk has more reviews, 143 against 9.

Which ranks higher in Shopify App Store search, Smartreply AI Customer Service or Verifast AI Chatbot & Helpdesk?

In the App Store's organic search results, Smartreply AI Customer Service ranks in the top 10 for 2 of the 3,809 searches we track and Verifast AI Chatbot & Helpdesk for 5. They do not currently share a top-10 result. They last ranked together for "customer service" on October 15, 2026.

How is this comparison made?

Rankbase records the organic results merchants see when they search the Shopify App Store for 3,809 popular keywords, refreshed daily for published rankings and at least weekly for the rest. Each app's rating, review count, pricing label and Built for Shopify badge are taken from its App Store search result card, so they are exactly what merchants see; the date next to each app is the last time it appeared in any tracked top 10. Sponsored results are excluded, and nothing on this page is edited by hand, including for Rankbase's own apps.

More comparisons

Smartreply AI Customer Service against other apps

Verifast AI Chatbot & Helpdesk against other apps

Rankbase paired these two apps on September 8, 2026, when both ranked in the top 3 for "customer service". The page stays as long as either app keeps ranking or the comparison keeps being read, and every number on it is refreshed from the App Store.

All app comparisons →   ·   Browse keyword rankings →

Rank higher on the Shopify App Store

Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.

Explore Rankbase →

Built by Craftshift

Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

Craftshift apps on the Shopify App Store