The 10 Best Retour Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for retour, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated October 23, 2026 · Organic ranking

Maintained by Rankbase, built by a Shopify app developer

Shopify handles returns natively, and rather more of them than most people expect. There is a real lifecycle, with a request that gets approved or declined, and exchanges are part of it: a swapped item stays on the original order rather than spawning a new one. Return reasons come from a fixed list of nine, with a short free-text note for everything they do not cover, and putting stock back is a decision made per line rather than something that happens by itself.

Two gaps explain this entire category. The self-serve portal a customer actually uses is not a native feature, it is something built onto the account pages. And a return label is recorded rather than produced: the return record stores a carrier, a tracking number and a file you obtained elsewhere, where an outbound label can be bought outright. So what is being sold here is the front door, the rules that decide who gets through it without a human, and a label that has to come from somewhere.

1

Preorder, Back In Stock ‑ STOQ

★ 5.0 (3,843 reviews) · Free plan available

Grow sales with preorders, 'notify me' & back in stock alerts
Built for Shopify
2

Back In Stock,Notify Me: Kbite

★ 5.0 (4,330 reviews) · Free plan available

Back in Stock alert & Restock alert for Out-of-Stock Waitlists
Built for Shopify
3

SMART Preorder & Back in stock

★ 5.0 (625 reviews) · Free

Sell when sold out: preorders, deposits & back in stock alerts
Built for Shopify
4

Preorder Now Presale Timesact

★ 5.0 (2,115 reviews) · Free plan available

Use pre order now with back in stock waitlist & restock alerts
Built for Shopify
5

ReturnZap Returns & Exchanges

★ 4.8 (114 reviews) · Free trial available

Easy returns, exchanges & store credit with rules you control
Built for Shopify
6

Loop Returns & Exchanges

★ 4.6 (449 reviews) · Free plan available

Manage returns, exchanges, tracking, order editing & more!
7

Xcotton Post Purchase Guard

★ 5.0 (771 reviews) · Free

Solutions of shipping protection, return and extended warranty
8

Essent Preorder Back in Stock

★ 5.0 (1,325 reviews) · Free plan available

Pre-order manager & presale with back in stock alert waitlist
Built for Shopify
9

REZ Preorder, Back In Stock

★ 5.0 (1,626 reviews) · Free plan available

Recover sales with pre order, notify me & back in stock alert
Built for Shopify
10

PreOrder Globo | Back in Stock

★ 4.9 (1,968 reviews) · Free plan available

Drive sales with Pre-order and Restock Alert
Built for Shopify

Compare the top 3 head-to-head

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What to look for in a Retour app

Where the return label actually comes from: Shopify stores one but does not issue one, so the app is either buying labels through its own carrier arrangement or expecting you to supply them. That decides what a return costs you, and which countries it works in at all. It is the question most listings answer least clearly.
Whether the rules can express your actual policy: The labour saving here is entirely in what gets approved without a person looking: the window, the final-sale exclusions, the customer who has returned nine of their last ten orders. Write your policy down first, then check the rule builder can say it, because that comparison is much more useful than a feature list.
What you want to learn from returns: The native reason list is fixed and short, which is fine for processing and thin for merchandising. If you are buying this partly to find out why a particular line comes back, the reason taxonomy lives in the app, and it leaves when the app does. Ask what an export of that history looks like.

Frequently asked questions

Which is the best Retour app for Shopify?

Based on the Shopify App Store's own organic ranking for "retour", Preorder, Back In Stock ‑ STOQ currently holds the #1 spot, with a 5.0 star rating across 3,843 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "retour", refreshed daily. Shopify's own sponsored ("Ad") results are excluded, so positions reflect its real search ranking rather than paid promotion. Source: the Shopify App Store search results for "retour", you can verify the current ranking there yourself.

Which Retour apps are Built for Shopify?

8 of the top 10 retour apps hold the Built for Shopify badge: Preorder, Back In Stock ‑ STOQ, Back In Stock,Notify Me: Kbite, SMART Preorder & Back in stock, Preorder Now Presale Timesact, ReturnZap Returns & Exchanges and more.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of October 23, 2026, the top-ranked retour app on the Shopify App Store is Preorder, Back In Stock ‑ STOQ, with a 5.0 star rating across 3,843 reviews. 8 of the top 10 carry the Built for Shopify badge, and the average rating is 4.9 stars across 17,166 reviews.

Related keyword rankings

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Built by Craftshift

Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

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