The 10 Best Retoure Apps for Shopify

The top 10 apps merchants see when they search the Shopify App Store for retoure, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.

Updated September 8, 2026 · Organic ranking

Shopify handles returns natively, and rather more of them than most people expect. There is a real lifecycle, with a request that gets approved or declined, and exchanges are part of it: a swapped item stays on the original order rather than spawning a new one. Return reasons come from a fixed list of nine, with a short free-text note for everything they do not cover, and putting stock back is a decision made per line rather than something that happens by itself.

Two gaps explain this entire category. The self-serve portal a customer actually uses is not a native feature, it is something built onto the account pages. And a return label is recorded rather than produced: the return record stores a carrier, a tracking number and a file you obtained elsewhere, where an outbound label can be bought outright. So what is being sold here is the front door, the rules that decide who gets through it without a human, and a label that has to come from somewhere.

  1. 1 17TRACK Order Tracking logo

    17TRACK Order Tracking

    4.9 (4,301 reviews) · Free plan available

    Order tracker with branded tracking & order lookup

    Built for Shopify
  2. 2 Return Prime:Return & Exchange logo

    Return Prime:Return & Exchange

    4.8 (767 reviews) · Free to install

    Automate Returns & Exchanges. Turn Refunds into Revenue

  3. 3 CWILL Returns & Exchanges logo

    CWILL Returns & Exchanges

    4.9 (489 reviews) · Free plan available

    Returns and exchanges that bring in profits by CWILL

    Built for Shopify
  4. 4 XCOTTON Post Purchase Guard logo

    XCOTTON Post Purchase Guard

    5.0 (609 reviews) · Free

    Solutions of shipping protection, return and extended warranty

  5. 5 Returns & EU Withdrawal‑Button logo

    Returns & EU Withdrawal‑Button

    4.6 (81 reviews) · Free plan available

    All-in-one solution: EU-Withdrawal-Button, Returns & Exchanges

  6. 6 Quick Returns and Exchanges ↻↺ logo

    Quick Returns and Exchanges ↻↺

    5.0 (53 reviews) · Free plan available

    Manage returns & exchanges, RTOs & more- all in one place

  7. 7 Jotly Size Chart & Size Guide logo

    Jotly Size Chart & Size Guide

    5.0 (71 reviews) · Free plan available

    Size chart, size guide to help pick right size + reduce return

    Built for Shopify
  8. 8 MP Size Chart & Size Guide logo

    MP Size Chart & Size Guide

    5.0 (871 reviews) · Free plan available

    Reduce returns with custom size charts & AI size recommender

    Built for Shopify
  9. 9 Pify Size Charts & Size Guides logo

    Pify Size Charts & Size Guides

    5.0 (38 reviews) · Free

    Reduce returns by clear and easy size charts

    Built for Shopify
  10. 10 Smart Size Chart & Size Guide logo

    Smart Size Chart & Size Guide

    4.9 (142 reviews) · Free plan available

    Size charts, size guides & an AI fit finder to cut returns

    Built for Shopify

Compare the top 3 head-to-head

All app comparisons →

What to look for in a Retoure app

Where the return label actually comes from
Shopify stores one but does not issue one, so the app is either buying labels through its own carrier arrangement or expecting you to supply them. That decides what a return costs you, and which countries it works in at all. It is the question most listings answer least clearly.
Whether the rules can express your actual policy
The labour saving here is entirely in what gets approved without a person looking: the window, the final-sale exclusions, the customer who has returned nine of their last ten orders. Write your policy down first, then check the rule builder can say it, because that comparison is much more useful than a feature list.
What you want to learn from returns
The native reason list is fixed and short, which is fine for processing and thin for merchandising. If you are buying this partly to find out why a particular line comes back, the reason taxonomy lives in the app, and it leaves when the app does. Ask what an export of that history looks like.

Frequently asked questions

Which is the best Retoure app for Shopify?

Based on the Shopify App Store's own organic ranking for "retoure", 17TRACK Order Tracking currently holds the #1 spot, with a 4.9 star rating across 4,301 reviews. The best choice for your store still depends on your requirements, so compare the top results above.

How is this ranking determined?

We record the organic results merchants actually see when searching the Shopify App Store for "retoure", refreshed daily. Shopify's own sponsored ("Ad") results are excluded, so positions reflect its real search ranking rather than paid promotion. Source: the Shopify App Store search results for "retoure", you can verify the current ranking there yourself.

Which Retoure apps are Built for Shopify?

6 of the top 10 retoure apps hold the Built for Shopify badge: 17TRACK Order Tracking, CWILL Returns & Exchanges, Jotly Size Chart & Size Guide, MP Size Chart & Size Guide, Pify Size Charts & Size Guides and more.

What does the Built for Shopify badge mean?

Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn the badge, an app must meet Shopify's standards for safety, performance, ease of use, and proven usefulness: it cannot slow down the admin, storefront, or checkout, must integrate seamlessly into the Shopify admin, and must demonstrate quality through installs, reviews, and ratings over time. When comparing similar apps, preferring ones with the badge is a safe default. Learn more about the Built for Shopify badge →

As of September 8, 2026, the top-ranked retoure app on the Shopify App Store is 17TRACK Order Tracking, with a 4.9 star rating across 4,301 reviews. 6 of the top 10 carry the Built for Shopify badge, and the average rating is 4.9 stars across 7,422 reviews.

Related keyword rankings

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Rankbase is made by Craftshift, a Shopify Partner building apps for product images, variants, and bulk catalog work. We built Rankbase to track the App Store rankings of our own apps first, then opened it to other developers, and this directory grew out of that work. The rankings on these pages are Shopify's own organic search results; we never edit them, including for our own apps.

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