The 10 Best Freshdesk Apps for Shopify
The top 10 apps merchants see when they search the Shopify App Store for freshdesk, in the exact order the store ranks them. Only Shopify's organic ranking is shown, never sponsored ads.
Updated August 25, 2026 · Organic results only-
1
Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
-
2
Revora ‑ formerly MyAlice
Centralize every order, every conversation, even social DMs.
-
3
ChannelReply
View order info and answer messages from your helpdesk.
-
4
ChargeDesk
Optimise customer support. Manage orders inside any helpdesk.
-
5
Reviewgenie AI
AI scores every review for sentiment and revenue-at-risk.
-
6
Konvo: AI Support & Marketing
Automate Support requests and Marketing Campaigns via WhatsApp
-
7
Cavalry AI Customer Support
Autonomous AI CX agent that resolves customer support tickets
-
8
Alhena: AI Shopping Concierge
AI shopping assistant that sells, automates support & upsells
-
9
YCloud: WA Chat & Marketing
Automate COD confirmations, cart recovery&updates via WhatsApp
-
10
Affiniv Net Promoter Score NPS
Net Promoter Score (NPS) survey to collect customer feedback
Frequently asked questions
Which is the best Freshdesk app for Shopify?
Based on the Shopify App Store's own organic ranking for "freshdesk", Willdesk: Live Chat&AI Chatbot currently holds the #1 spot, with a 4.8 star rating across 355 reviews. The best choice for your store still depends on your requirements, so compare the top results above.
How is this ranking determined?
We record the organic results merchants actually see when searching the Shopify App Store for "freshdesk", refreshed daily. Sponsored ("Ad") placements are excluded, so positions reflect Shopify's real search ranking rather than paid promotion. Source: the Shopify App Store search results for "freshdesk", you can verify the current ranking there yourself.
What does the Built for Shopify badge mean?
Built for Shopify
Built for Shopify is the highest level of recognition Shopify awards an app. To earn
the badge, an app must meet Shopify's standards for safety, performance, ease of use,
and proven usefulness: it cannot slow down the admin, storefront, or checkout, must
integrate seamlessly into the Shopify admin, and must demonstrate quality through
installs, reviews, and ratings over time. When comparing similar apps, preferring
ones with the badge is a safe default.
Learn more about the Built for Shopify badge →
Built for ShopifyAs of August 25, 2026, the top-ranked freshdesk app on the Shopify App Store is Willdesk: Live Chat&AI Chatbot, with a 4.8 star rating across 355 reviews. The average rating is 4.9 stars across 394 reviews.
Related keyword rankings
Rank higher on the Shopify App Store
Rankbase helps Shopify app developers track keyword positions, analyze install click data, and optimize app listings to rank higher in the Shopify App Store.
Explore Rankbase →