At Rankbase, we strive to deliver exceptional service and satisfaction with our software solutions. If you are not completely satisfied with your subscription to our SaaS product available at rankbase.io, you may be eligible for a refund under the following conditions:
To initiate a refund, please contact our customer support team at farid@rankbase.io with details of your subscription and the reason for the refund request. Our team will review your request and guide you through the necessary steps to process the refund, if applicable.
Refunds may take up to 10-14 business days to be processed and reflected in your account. During this time, please check with your bank or credit card provider as they may have additional processing times.
We reserve the right to refuse a refund if the request does not meet these conditions or if the service has been used in a way that violates our terms of service.